Claims

Our members benefit from our ability to pay contracted providers directly for services. Now you can access care worldwide, without hassles or red tape.

Claims Process outside the U.S. (1-2-3)

We contract with world class providers in over 180 countries. By visiting a contracted doctor or facility, we are able to arrange Direct Pay* so members can avoid having to pay up front for services.

3 easy options to arrange medical services and enjoy Direct Pay:

  1. Visit our Member Services area and log in
  2. Call +1.610.254.8771 for assistance
  3. Email globalhealth@hthworldwide.com with your request

*Please note: Direct Pay may not be available in every situation.

You are free to use providers outside of our community. When you do so, please pay for outpatient services and submit a claim to us. Upon request, we will make our best effort to arrange Direct Pay with a non-contracted facility. When this is not possible, please pay for outpatient services and submit a claim.

Claim Form:

 
HTH Accident and Sickness Claim Form
HTH AD&D Claim Form
 

Questions?

To check status of a claim:

Call toll-free from the US 888.243.2358 ; OR collect from outside the US +1.610.254.5850 OR
Email: customerservice@hthworldwide.com